How do I return an item?
If you are not 100% satisfied with your online purchase you can ship your item back within 15 days for a full refund. Items must be returned within 15 days of your order to receive a refund. Returned items must be unworn, unwashed, and unused. All items must be returned in their original condition, with tags still attached. Choose a carrier of your choice to mail the package back. You will be responsible for the return shipping. If an item is defective or an error on our part, please contact customer service: firstname.lastname@example.org.
Bicycle World Online Store issues refunds based on the original form of payment.
All items purchased online must be shipped back for a return. You cannot return online purchases to our physical Bicycle World locations.
Ship returns to:
Bicycle World Online Store
8416 Old McGregor Rd
Waco, TX 76712
*Bicycle World Online Store reserves the right to make a full or partial refund based on the condition of the items.